Our goal is to ensure the item you ordered arrives promptly and works exactly the way it should. We implemented a return policy designed to let you shop with confidence and make things as easy as possible when things don't work out. To get started, reference the specific return policy for the item you are looking to return.

Please read our terms and conditions for the full details of our return and warranty policy.

Firearm & Lower Receiver Returns

When you receive the firearm or lower receiver at the FFL, please inspect it thoroughly before accepting the transfer. The policies outlined below are only for guns or lower receivers that are picked up from the FFL. Returns are only eligible when the product has been used properly and is returned in its original condition.

If a firearm or lower receiver is not picked up within 14 days of arrival, including failed background check, not legally allowed to own, refusal to pick up, or any other reason the transfer is not otherwise able to be completed, the transaction will be canceled. Kysmet Services, Inc. will process a cancellation and return of the product, minus any fees, a $30 return shipping fee, original shipping charges, and a 20% restocking fee.

New Gun and New Lower Receiver Return Policy

All new gun & new lower receiver sales are final. As a reminder, new guns are eligible for any applicable manufacturer's warranties. If you need help contacting the manufacturer, please let us know and we'll be happy to assist.

Certified Used Guns

Kysmet Services, Inc. does not offer refunds on firearms. The primary option for customers who wish to return a firearm is through consignment or buy-back.

As an exception, used firearms may be eligible for a return within 3 calendar days of the transfer date. If approved, the return will be subject to applicable fees, including a 15% restocking fee and a $47.19 background check fee. All original transfer fees are non-refundable.

After 3 calendar days, all used firearm sales are final. Customers may choose to place the firearm on consignment or request a buy-back offer, which will be based on current market value and condition.

NEW FIREARMS

All new firearm sales are final. No returns or refunds will be accepted.

If a transaction is canceled for any reason prior to transfer completion, the customer will be responsible for any incurred fees and a 25% restocking fee.

CONSIGNMENT OPTION

In place of returns, Kysmet Services, Inc. offers consignment services. Firearms may be listed for sale on behalf of the customer. A commission will be taken from the final sale price, and terms will be agreed upon prior to listing.

AMMUNITION, OPTICS, MAGAZINES, HOLSTERS, KNIVES, HUNTING GEAR, RANGE GEAR, UPPER RECEIVERS, SUPPRESSOR COMPONENTS & OTHER ACCESSORIES;

Kysmet Services, Inc. does not accept returns on Ammunition, Optics, Magazines & all other accessories. All accessory sales are final. Optics, magazines and other accessories may be eligible for any applicable manufacturer's warranties. If you need help contacting the manufacturer, please let us know and we'll be happy to assist.

ATF DENIALS OR RETURN WITHOUT ACTION

If your FORM 4473 application is denied approval, Kysmet Services, Inc. will refund the full cost purchase, including the tax stamp, less a 25% processing fee or $200, whichever is greater. 100% of sales tax will be refunded. If your application is deemed returned without action (RWA) by the ATF, your application will be resubmitted after you resolve your record at no additional cost. Should you choose not to resubmit your application, you will receive your full cost of purchase back, including your tax stamp, less a 25 percent processing fee.

Kysmet Services, Inc. Branded Merchandise

Kysmet Services, Inc. Branded Merchandise can be returned within 30 days of receipt. We provide free return shipping on Kysmet Services, Inc. branded merchandise and on all clothing eligible for return.

Items Lost or Damaged in Shipment

Please read about our Package Protection coverage for items lost or damaged in shipment.

Questions

If you have any questions, please feel free to contact us.

At 831-998-0478 from 8 AM to 5 PM Pacific Time , by email at www.kysmetservices.com, online through our website, or mail us at: www.kysmetservices.com 919 N Main St., Salinas, CA 93906.